Contact Us

Whether you've spotted something out of date, want to suggest a casino for review, or have a question about how we rate and rank sites, we'd like to hear from you. This page explains the best way to reach us and what kind of enquiries we're able to help with.

What we can help with

Our editorial team covers the non GamStop casino space day to day, so we're best placed to answer questions that relate directly to our own content and process. That includes:

• Corrections or updates to offer terms, ratings or brand details on any review
• Questions about how we assess and rank operators, including which factors carry the most weight
• Feedback on a page, guide or comparison table you've read on the site
• General enquiries about the site's coverage of casinos not on GamStop, including new sites entering the market

If you're weighing up a specific operator, our Non Gamstop Casinos UK 2026 – Top Rated Sites Reviewed page runs through the sites we currently rate highest, including Betmica, Kikibet and Betninja, with the reasoning behind each score.

What we can't help with

We're an independent review site, not a casino operator, so there are some things that sit outside what we can do:

• Account issues, deposits or withdrawals — these need to go through the casino's own support team, since we don't hold or process customer funds
• Bonus disputes — if a welcome offer hasn't credited as expected, the operator's support desk is the right first port of call, as they can see your account directly
• Verification or ID checks — these are handled entirely by the individual casino as part of their own compliance process
• Requests to be excluded from gambling — for support with limiting or stopping play, see our note on self-exclusion below and our Responsible Gambling page

A note on self-exclusion and GamStop

GamStop is the UK's national self-exclusion scheme for gambling operators licensed by the Gambling Commission. Because the sites we cover are licensed outside the UK — typically in jurisdictions such as Curaçao — they aren't connected to the GamStop database, which is why players who have self-excluded through it are still able to register elsewhere. We don't operate GamStop and can't add or remove anyone from it; that has to be done directly through the GamStop service itself. If you're thinking about your own gambling habits, our Responsible Gambling page has practical steps for setting limits, taking a break, or excluding yourself from individual operators, and is a good place to start regardless of which route you're considering.

Before you get in touch

A few quick checks can often save you a round trip:

1. If your query is about a specific casino's bonus terms, payment options or games library, check the operator's own terms and conditions page first — these are updated by the casino, not by us
2. If it's about how we reached a particular rating or ranking, our review methodology is outlined on each casino page alongside the score
3. If you're unsure who we are or how the site is funded, our About Us page explains our editorial approach and how commission works
4. For anything relating to how the site itself operates, including your rights as a reader, see our Terms and Conditions

How commercial relationships work here

We should be upfront: this site earns commission when readers click through to a casino and sign up. That relationship never decides where an operator lands in our rankings — Betmica sits at the top of our list on merit, not because of any payment arrangement, and the same rule applies all the way down to Daytonaspin. If you're contacting us to flag a concern about an operator's conduct, we take that seriously precisely because our credibility depends on the rankings being trustworthy rather than paid for.

Getting a useful response

When you reach out, it helps to include:

• The specific page or casino your query relates to
• What you were expecting to find versus what you actually saw
• Any relevant dates, since offers and terms at these operators can change without much notice

We read every message that comes in, though as an editorial team rather than a support desk, we're not able to intervene in individual account matters — those genuinely do need to go to the operator directly, since only they can see your account details and transaction history.

All content on this site is intended for readers aged 18 and over. If you're unsure whether gambling is right for you at the moment, it's worth reading our Responsible Gambling page before registering anywhere.